Keep your number

Free, about one business day, and you stay connected the whole time.

Bringing your number to manaMOBILE will be free, takes about one business day, and you won’t lose service while it happens. Here’s exactly how it’ll work and what to have ready when we launch.

What you’ll need

Your phone number
Your account number with your current carrier
A transfer PIN (sometimes called a “number transfer” or “port-out” PIN)
Your name & billing ZIP exactly as they appear on your current bill
Turn off any “Number Lock” / port-out protection on your old account

How it works

1
Pick your plan and get started.
2
Gather the items above from your current carrier (guide below).
3
At launch we set up your eSIM and submit the transfer — usually done within one business day. You stay connected the whole time.
4
Your number rings on manaMOBILE. Cancel your old line — and that’s it.

Get your transfer PIN — by carrier

Your current carrier	Where to get your transfer PIN	Heads-up
T-Mobile	T-Life app → Manage → Permissions → Transfer PIN	Turn off “Number Lock” first.
Verizon	Text or dial #PORT (#7678) from your phone	Account # is 10 digits — add a leading 0 if you only see 9. Turn off Number Lock.
AT&T	Dial PORT (7678) from your phone	Make sure your phone is carrier-unlocked.
Mint Mobile	Chat in the Mint app, or call 800-683-7392 and ask for your “Account Number”	No self-serve PIN — do this a day ahead.
Visible	Visible app → Account	Visible can hold your PIN 24–72 hrs — start this one FIRST.
US Mobile	US Mobile dashboard → Port out	Note which network your line uses.
Boost Mobile	Boost One app → Security → Port Out	PIN stays valid ~30 days.
Metro by T-Mobile	Set at signup, or call 888-863-8768	Any prepaid balance won’t transfer.
Spectrum Mobile	App → Mobile → “Transfer number out”	Your mobile account # is NOT your internet account #.

By law, your carrier can’t hold your number for an unpaid balance, a contract, or an early-termination fee — only an unreleased lock or a wrong PIN can stop a transfer.

🌺 Were you with Mobi?

You’re not stuck. Even though Mobi shut down, your 808 number is usually still recoverable — your account number is your phone number, and your transfer PIN is the last 6 digits of your SIM (dial *#06# to see it). We’ll help you bring it over free.

⚠️ Numbers don’t stay portable forever — once the network ages them out they’re gone, so don’t wait.

Number recovery depends on whether your Mobi number is still in the host carrier’s records. Most transfers complete within one business day, but some may take longer or be unrecoverable. manaMOBILE is an independent Hawaiʻi company, not affiliated with Mobi.

Start your port-in

Fill this out and we’ll handle the rest. Your number stays active on your current carrier until the transfer completes.